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Personalised jewellery in 14kt recycled gold, handmade in Belgium.

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Terms and conditions

P.C. Boschmans nv
Simon Heuvellaan 6
2110 Wijnegem
VAT: BE0404.935.804.

GENERAL
Unless otherwise agreed in writing, these General Terms and Conditions shall apply to all contracts concluded by P.C. Boschmans with the customer, including in particular (online) sales.

By placing an order, the buyer confirms that he has carefully read these terms and conditions and that he is authorized to enter into a legally binding contract.

P.C. Boschmans reserves the right to make changes at any time to the present terms and conditions, which shall take effect from the time they are posted on the web site.

ORDER
The items offered by P.C. Boschmans on its web site or in the catalogue are intended as an invitation to purchase and can under no circumstances be interpreted as a binding offer.

The completion of the ordering process shall be considered a binding offer to conclude a purchase agreement. However, P.C. Boschmans shall be entitled at any time to refuse this offer without stating any reasons. (e.g.: goods unavailable, incorrectly priced, incorrectly described, advance payment required, suspicion of fraudulent or criminal activity, etc.)

A binding contract of sale shall be formed as soon as the offer to conclude a contract is accepted by P.C. Boschmans.

The order may not be cancelled except with prior written consent. In the event of cancellation, any down payments made shall be refunded to the customer, except for a flat-rate amount of EUR 50.00 for administration costs.

PRICES AND ADDITIONAL COSTS
All prices in the catalogue are exclusive of VAT and exclusive of delivery costs.

All prices on the website include VAT and exclude delivery costs.

The total amount payable for the online order, including all additional and delivery costs, is shown at the end of the checkout process.

By confirming the order, the customer confirms his/her agreement with the price of the items.

P.C. Boschmans shall not be held liable if the card issuer or the payment method provider charges international bank fees.

PAYMENT TERMS
The total price of an order consists of the purchase price, including VAT, of the selected articles on the one hand and the shipping costs for the selected articles on the other hand.

In the event of purchase through the website, the total price of the selected articles shall be paid at the time of the placement of the order.

In the case of purchases via the catalogue, the selected items shall also be payable immediately (i.e. invoice date) at the registered office of P.C. Boschmans. In the event of non-payment by the due date, interest on arrears shall be payable, ipso jure and without notice of default, at a rate of 10% per annum of the invoice amount still due, as well as a fixed penalty of 10% of the invoice amount, with a minimum of EUR 125.00.

Moreover, any default in payment renders all outstanding invoices due and payable, and entitles P.C. Boschmans, after notice, either to suspend any future deliveries or to dissolve the agreement, without prejudice to the right to compensation.

In the event of non-payment, P.C. Boschmans may invoke its legal right of retention without prior notice until the customer has fulfilled its obligations.

DELIVERY 
The items selected shall be delivered to the delivery address provided by the customer by the delivery service designated by P.C. Boschmans.

Once the order has been placed, the delivery address cannot be changed.

P.C. Boschmans accepts no liability for incorrect or incomplete delivery addresses.

The customer must check the selected items for accuracy and completeness immediately upon receipt.

Any delivery period, if specified, is given as an indication only. Delays in delivery or performance shall not entitle the customer to claim damages or to suspend his payment obligations.

If goods are delivered by P.C. Boschmans, the risk shall pass to the client at the time of delivery and receipt. If goods are to be picked up by the client, the risk shall pass at the time of sale. The delivery costs shall be borne by the customer. The risk of damage, loss, theft, etc. shall pass to the customer at the time of agreement.

RIGHT OF WITHDRAWAL FOR CONSUMERS WITH REGARD TO ONLINE PURCHASES
In the case of purchases via the online shop, the customer has the right to withdraw from the contract without stating his reasons within a period of 14 days from the day on which the customer or a third party appointed by him acquires physical possession of the item. This right of withdrawal shall only apply to customers who have purchased for non-professional purposes.

During this cooling-off period, the customer shall treat both the goods and their packaging with care. The right of withdrawal can no longer be exercised if the articles and their packaging are no longer in their original, complete, undamaged and unused condition.

To exercise the right of withdrawal, the customer must inform P.C. Boschmans - whose registered office is at 2110 Wijnegem, Simon Heuvellaan 6, e-mail address _____________ - of his decision to withdraw from the contract by an unequivocal statement (i.e. by post or e-mail).

In order to meet the withdrawal deadline, it shall be sufficient to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

If the customer cancels the contract, all payments made up to that point, including the delivery charges (with the exception of any extra charges resulting from the customer opting for a type of delivery other than the cheapest standard delivery offered by P.C. Boschmans), shall be refunded to the customer by P.C. Boschmans without delay and in any event not later than 14 days after P.C. Boschmans becomes aware of the customer's decision to cancel the contract.

Where appropriate, P.C. Boschmans shall reimburse the customer using the same means of payment with which the customer effected the original transaction, unless the customer has expressly agreed otherwise. If the items selected were paid for (in part) with a gift voucher, the refund shall be made by issuing a new gift voucher for the same amount.

No charges will be made to the customer for refunds in any case.

However, P.C. Boschmans shall be entitled to wait with the refund until it has received the goods back.

The customer shall return or hand over the goods immediately and in any case within 14 days of the day on which the customer notifies P.C. Boschmans of the decision to cancel the contract. All enclosed documentation, guarantee certificates and packaging materials shall be enclosed with the returned goods in undamaged and original condition. The customer is on time if he returns the goods before the period of 14 days has expired.

The direct costs for returning the items shall be borne by the customer.

The customer shall be liable for any decrease in the value of the articles resulting from the use of the articles beyond what is necessary to establish the nature, characteristics and functioning of the articles. Even if it turns out that the goods have not been returned in accordance with the terms of the right of withdrawal, P.C. Boschmans shall be entitled to refuse to refund the purchase price and the shipping costs, or to refund them only in part.

WARRANTY
En ce qui concerne les défauts éventuels des articles livrés, le client bénéficie d'une garantie légale de deux ans à compter de la date de livraison, conformément à l'article 1649quater du Code civil.
Le client qui découvre un défaut et souhaite faire appel à la garantie légale doit en informer P.C. Boschmans dans les deux mois suivant la date à laquelle il a découvert le défaut.

Après la période de garantie, P.C. Boschmans n'est responsable que des vices cachés qui rendent les marchandises impropres à l'usage auquel elles sont destinées, à condition que les marchandises n'aient pas déjà été transformées et que le client prouve que P.C. Boschmans connaissait ou aurait dû connaître les vices.
Le client doit informer P.C. Boschmans de l'existence d'un vice caché par lettre recommandée, avec une description détaillée du vice, au plus tard dans les 14 jours civils. Les plaintes pour vices cachés ne suspendent pas l'obligation de paiement du client.

LIABILITY
P.C. Boschmans shall not be liable for any damages whatsoever resulting directly or indirectly from articles it has delivered or sold, except in the case of gross negligence or wilful misconduct.

P.C. Boschmans' liability shall be limited in all respects to the invoice value of the goods delivered. Under no circumstances shall P.C. Boschmans be held liable for any indirect damage such as, but not limited to, loss of earnings, loss of contracts, capital costs, limitation of returns or any other losses or consequential damage, both to the client and to third parties.

Nor shall P.C. Boschmans be liable for the loss, theft, loss of value or damage of any kind to items entrusted to it by the customer with a view to their modification, repair, restoration or any other manipulation, both on and off the premises and during transport or installation.

DATA PROTECTION
Your personal data will be processed in accordance with our Privacy Policy. Please refer to our Privacy Policy for more information on how we collect your data, save your data, what we use your data for and for what purposes we disclose your personal data to third parties.

JURISDICTION
All contracts between P.C. Boschmans and the customer shall be governed solely by and construed in accordance with Belgian law. In the event of a dispute, the courts of the judicial district of Antwerp, Antwerp division shall have jurisdiction to hear the claims.